General Terms and Conditions

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General Terms and Conditions

  1. Participation and Registration
  • Participation in our courses is open to everybody interested in education aged 18 or older. Younger people may join our classes by arrangement.
  • You may book via our online booking form or send your enrollment to us by email and within a week at the latest you will receive a written booking confirmation from us by email. A security payment of R$365,00 should be paid and non-refundable in case of cancelling the course.
  1. Beginning, Duration and Organizational Amendments
  • The beginning, duration, the location and schedule of the courses are described in your booking confirmation. Intensive courses are to be booked for a minimum period of two weeks, extensive courses for a minimum of 8 weeks. For individual courses the minimum is one week. We require a level test for all students with some Portuguese knowledge
  • In exceptional cases the location of the language training may be transferred within a reasonable distance and training staff may be replaced, in so far as it is of substantial interest for extraordinary circumstances (e.g. sick leave of training staff). Participants will be informed of this immediately.
  • There is no language training on public national holidays. These classes will be rescheduled during the course.
  • If the student does not attend the classes or discontinues attendance before the course ends, no course fees will be refunded. Under some urgent health matters classes will be rescheduled.
  • For private lessons, in exceptional cases, it is possible to cancel a planned class up to 24 hrs before it takes place and can be made up within the remaining course period. Should a planned class be cancelled within the 24 hrs preceding it, it must nevertheless be paid in full. 
  1. Terms of payment
  • Upon sending you your booking confirmation you will receive an invoice on services booked.
  • The amount invoiced is falling due four weeks prior to the beginning date of the course. If bookings are made later than four weeks prior to the beginning date of the course, the amount invoiced is falling due immediately.
  • For courses with duration of more than two months, payment in installments may be arranged.
  • Payments obligation persists even if the classes are not attended or only attended in parts or if attendance is discontinued.
  • For all payments with International Money Transfer there will be an extra charge of R$135,00. For payments by credit card no extra charges are applied. 
  1. Change of Booking
  • In exceptional cases, a change of reservation (e.g. a change of the beginning date of your course) is possible and is made in arrangement with Wunderwelt-A.
  • Your first change of reservation can be made free of costs, for every other change of reservation we charge a fee of R$150,00.  
  1. Minimum Number of Participants, Non-implementation
  • For implementation of our group courses, a minimum number of 3 participants is necessary.
  • In case there are not enough registrations for a group course or implementation of the course is not possible for reasons beyond Wunderwelt-A responsibility, the school is not obliged to run the course. For this case the school reserves the right to cancel the course or to decrease the number of lessons with the students’ consent as follows.
    • 2 students in a group classes per week are reduced in 25%
    • 1 student per group classes per week are reduced in 40%
  • You will be informed of non-implementation without delay and shall reimburse you for payments already made immediately.
  1. Cancellation
  • It is possible to cancel your contract up until two weeks prior to the beginning of the course. In this case we will refound you with all your course fees already payed except the registration fee of R$365,00 plus eventual bank charges. Less than two weeks before course starts you will be charged 25% of your total course fee.
  • Cancellations have to be made in text form sent by e-mail. 
  1. Termination (after starting the course)
  • For courses with a shorter duration of up to 4 weeks termination is not possible.
  • For courses with duration of more than 4 weeks termination of the contract is possible to deadline of four weeks beyond the final date.
  • This does not affect statutory cancellation rights in exceptional circumstances.
  • Termination of the contract has to be made in text form sent by email.
  • If you are responsible for the reason of terminating the contract, or if the termination was caused by behavior contrary to contract, you will have to pay the course fees in relation to the course hours already taken place plus damages caused by contract adjournment of 50% of the remaining course fees. 
  1. Visa Documents
  • Students who want to apply for a student visa must enrol for an intensive course 15 or 20.
  • After filling in the aplication form, our office emites the invoice for the whole period and a down payment of eight weeks plus enrolment fee has to be made.
  • When all above is complete we send the “Letter of Acceptance” to be presented at the Brazilian Consulate.
  • For emission, authorization and sending the document via post/courrier we will charge a fee of R$180,00. If the student prefers to collect the authorized documents personally, no charge will be made.
  • In case a student cancels the course, the school has to inform brazilian authorities.
  1. Liabilities                     
  • Even though the school locations are all in secure places, Wunderwelt A is not responsible for possible losses, damages or injury of persons or property. We recommend that students effect liability, accident and health insurances.
  1. Data protection
  • You agree to have your data processed electronically.
  • Personal data will only be collected and used for administrative requirements and will at no time be passed on to third parties. 
  1. Place and Court of Jurisdiction
  • Place and Court of Jurisdiction is São Paulo, Brazil.
  • Brazilian law applies.